Managed Support Services

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Offering global Cisco and Meraki network support, response and resolution services tailored to your organisation's budget and risk analysis. Our SLA based packages can be designed to grow from global hardware warrantee to vulnerability/feature software access and onsite response services.

Empowering your business, our comprehensive and cost-effective monitoring platform can watch over your entire IT estate. An "As a service" partner portal, identifying issues in real time, notifying stakeholders and offering full lifecycle, asset and support contract knowledge management. 

Utilising a secured, onsite access virtual node, benefit from an extended network team capable of rapidly investigating issues globally or for making authorised moves, additions and changes under strict change control policy.

If you have one of our enterprise or mobile  Security packages, benefit from a real-time security incident monitoring and remediation portal for prioritised notification and partnered support in dealing with real time exploitation.

Our network monitoring  portal offers you secure, exclusive access to your IT asset's lifecycle/vulnerability state with live contract visibility. This ensures you are fully aware of your current posture, allowing us to assist you in planning advanced financial year budgeting.